If you are not happy with your purchase on Velomann.com you can proceed with a return or refund.
You can return what you purchased within 30 days after receipt. As soon as we have received the returned item, we will ship the new item/items as soon as possible. As soon as we receive the item/items for refund, we will process them and then proceed with the refund of the paid amount.
We ask you to return the product/products in their original packaging - items must be in their original condition in order to refund you the full amount paid.
We therefore ask you to pack the items in the best possible way so the goods will not be damaged during delivery.
The address where to send your items for exchanges / returns is:
VELOMANN GMBH c / o FIV E. BIANCHI
Via delle Battaglie, 5
24047 Treviglio (BG), Italy
We ask you to fill in the form attached to your order and insert it in the package so we can contact you if necessary.